Client satisfaction survey is conducted by an organization to get the satisfaction feedback of the clients. This survey helps an organisation to find out loopholes and take corrective measures for them. The survey really works to find out the factors which causes client satisfaction and thus helps to build strong relationship with potential clients.
Client Satisfaction Survey Sample:
Q1. How do you rate our working terms and dealing strategies?
(a) Very effective
(c) Just ok
Q2. Are you satisfied with our communication standards?
(a) Fully satisfied
Q3. Would you like to continue your business relationships with our organization in future?
(a) Off course
(c) Not sure
Q4. Do you like the behavioural environment of our organization?
(a) Yes, liked it.
(c) Not at all
Q5. Did you find us true and genuine in terms of legal proceedings?
Q7. Is there anything else which we can do to serve you better?