Customer Satisfaction Survey form is an important statistical device that is formulated in such a manner that the customer feedback is rightly captured by the set of questions. Customer Satisfaction survey form is basically a set of questions that customers are made o fill up in order to capture what exactly is in their mind. On the part of the company, they need to check the feedback gathered from Customer Satisfaction Survey Form and make improvisations based on the same. The Customer satisfaction survey form is an interactive way to reach the clientele and get their feedback.
Customer Satisfaction Survey Form Sample
1 How many times have you used the product of Company MNC?
2. Are you loyal towards this product?
3. Does the product bring any value added benefits to you?
c. In case of others, please specify…..
4. Do you think the product is worth its value?
5. Are you loyal towards any other brand having similar products?
d. In case of others, please specify
6. Have you used products from other companies with similar functions?
d. In yes, please specify why?