Customer Satisfaction Survey Template is an innovative tool designed in such a manner, that all the various aspects required to satisfy a customer and retain them in the company are met with. The Customer Satisfaction survey Template is a great measure adopted by companies to check and ensure, whether the customers whom they are catering too are satisfied or not. Depending on their likes and dislikes reflected in the Customer Satisfaction Survey Template, they make well informed decisions to reach the desired goal.
Customer Satisfaction Survey Template
1. Why do you like to use this product?
a. Its quality
b. Its quantity
c. Its value for money
d. It is better than other competitive products
e. In case of others, please specify.
2. Please elaborate on the reasons for the same.
3. Was the Company’s sales executive well informed about the product?
c. Not Sure.
4. Would you like to purchase the product again?
5. How did you get to know about this product?
a. word of mouth
c. Sales executive had approached.
d. In case of any other reason, please specify….
6. Did the product cater to your needs and requirements?
7. Would you like to be contacted in future to give more feedback?
b. Please do not disturb.