For any company to grow, it is important that they are in line with the clientele group. For a company to please its customers, it is important to take their feedback and work on it. The best way to gather real time feedback from the customers is by making them take a survey. A Customer Satisfaction Survey Questionnaire is a great way to understand the pulse of the clientele group and take well informed decisions.

Customer Satisfaction Survey Questionnaire

  1. Which particular category of product do you use?
  1. Category 1
  1. Category  2
  2. Category  3
  3. Category  4
  4. In case of others, please specify…..
  1. Which brand of product do you use?
  1. Product  A
  2. Product  B
  3. Product  C
  4. Product  D
  5. Incase of others, please specify…
  1. Please tick if you agree, that the product you use has
  1. Great Quality
  2. Comes from a well known brand
  3. Great quantity
  4. Value for money.
  1. Please feel free to add anything else to the above point.
  1. Are you satisfied with the product? Please rate your level of satisfaction on a scale of 1 to 5. Ensuring 1 is highly satisfied and 5 are disappointed.
  1. 1
  1. 2
  2. 3
  3. 4
  4. 5

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