Customer Survey Template is one of the latest modes of finding out what the customer really thinks. More and more companies are resorting to usage of Customer survey Templates to gather required information from the customers before launching a product. This interactive mode of Customer Survey templates is also used by companies when they want to revamp the product. Many advertising companies are also known to make use of the, various information gathered from the, Customer Survey templates specially designed by them. These templates are nothing but a set of questions that are known to capture the mindset of the customers.
Customer Survey template Example
1. Are you satisfied with the product used? Please rate on a scale of 1 to 5, where 1 is highly satisfied and 5 is disappointed.
2. Kindly elaborate, what made you rate the product in the previous question.
3. Are you loyal towards the product?
a. First time User
b. Regular user
c. In case of others, please specify…..
4. Would you switch to other similar products existing in the market?
5. What factor would make you switch to other products?