Customer Survey is an innovative tool that is designed in such a way that a customer’s likes and dislikes can be understood in a nutshell. Most companies use Customer Survey before launching a new product. Customer Survey is a part of their market survey and plays a strong role in the company’s decision making policies.

Customer Survey Example

f.  Are you satisfied with the company on an overall basis? Rate our company on a scale of 1 to 5 with 1 being Very satisfied and 5 being very dissatisfied.



i.  3

j.  4

k. 5

g.Please give valid reasons for your above rating.

h.Would you recommend our company’s Product to your friends?

  • Yes
  • No
  • Not Sure

i.  Is the product up to your expectation?

d.Yes as per expectation

e.Below Expectation

f.  Above Expectation

g.Would you like to use the products again?


i.  No

j.  Not Sure.

k. Are the products of the other companies better than our products?

l.  Please elaborate on the reasons for the above comment.

m. Which products of our company do you use?

n.Do you like the advertising campaign of our products?

  • o.What changes would you like to see in our products?

Leave a Reply

Your email address will not be published. Required fields are marked *