Product satisfaction survey is a widely used technique to measure the consumption, attributes, product approach of customers and satisfaction levels of consumers. Such survey helps a company to overcome product deficiencies and record the growth of a particular product.
Product Satisfaction Survey Sample:
Q1. How long have you been using this product?
- o 1-2 years
- o More than 2 years
- o Never used
- o Not using this product
Q2. Are you overall satisfied with our product?
- o Yes
- o No
- o Not much
- o Never satisfied
Q3. Compared to other available brand products in same category, how is our product?
- Superior in quality
- Easily available
- Cost effective
- Best in outcome
- Not at all satisfactory
Q4. What changes and advancements should we initiate to make our product better to meet customer’s satisfaction levels?
Q5. Would you recommend our products to others?
- Not so often