Product usage survey is conducted to calculate the usefulness and demand of the product depending on how the customer uses it. A survey like this can tell you about the popularity of a particular product and whether customers will continue using it. The company that conducts this survey can then decide on any improvements or modifications if required. With so many similar products in the market companies have to constantly keep striving to keep their product afloat in the highly competitive market. With the help of the survey they can read the pulse of the customer and keep trying to better themselves.
Product Usage Survey Sample
1. How long have you been using this product?
a. 3 months.
b. 6 months
c. 12 months
2. Are you satisfied with its performance?
3. Would you continue using the product?
4. How would you rate its performance compared to other similar products?
a. Very satisfactory
d. Very dissatisfied
5. Would you recommend this product to any of your friends?
6. Would you like a better and modified version of the product?
7. Are you satisfied with the after sales service of the product?