A Restaurant Customer Feedback Survey is conducted in order to obtain the opinion of the customers in terms of the food quality, ambience and services provided. The survey helps the restaurant manager in assessing the good and bad things about the restaurant and make changes accordingly to improve the services offered. A sample of such survey is given below for reference.

Restaurant Customer Feedback Survey Sample

1. Is this the first time you have come to this restaurant?

a) Yes

b) No

2. Was the food served according to your level of expectation?

a) Yes

b) No

c) Could have been better

3. Was the food served at your table on time?

a) Yes

b) No

4. Were you satisfied with the variety of food offered at the restaurant?

a) Yes

b) No

c) Any other suggestions

5. How satisfied were you with the services and responses provided by the staff?

a) Extraordinary

b) Good

c) Not satisfied

d) Needs improvement

6. How do you feel the staff responded to all your questions?

a) Politely

b) Good

c) Not at all polite

d) Others please specify

7. What do you have to say about the cleanliness of our restaurant?

a) Excellent

b) Good

c) Average

d) Poor

8. How was the ambience of the restaurant?

a) Friendly

b) Appropriate

c) Could have been better

9. Would you be happy to share your experiences enjoyed in our restaurant, with your friends?

a) Yes

b) No

c) Maybe

10. If you have the opportunity for another dining experience, would our restaurant be your first choice?

a) Yes

b) No

11. Would you recommend this restaurant to your relatives, friends and colleagues?

a) Yes

b) No

c) Maybe

12. Please provide your valuable suggestions, which would help us to serve you in a better way.

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