Restaurant customer service survey is a survey done by a restaurant in order to get feedback from its customers about the service offered by the restaurant staff. This helps the authorities to take right steps to improve the quality of the service and standard of the restaurant.

Sample Restaurant Customer Service Survey:

  1. Name:
  2. Date of visit:
  3. Did you had a reservation in our restaurant:
    1. Yes
    2. No
  4. How long did you have to wait before being seated?
    1. up to 15 mins
    2. 15-30 mins
    3. More than 30 mins
  5. A server was there to take the order quickly:
    1. Yes
    2. No
  6. The server and other staff were friendly and polite:
    1. Yes
    2. No
  7. The food was served fresh and hot:
    1. Yes
    2. No
  8. Overall, the service was :
    1. Excellent
    2. Good
    3. Average
    4. Poor
  9. Would you recommend the restaurant to your friends?
    1. Yes
    2. No

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