A restaurant feedback survey is obtained from the visitors of the restaurant in order to know about the experience of the visitor at the restaurant. The survey is very simple and not very elaborate too. The survey aims to get evaluation of the visitor with regard to food, service, ambience and rating that the visitor will provide to the restaurant. This survey helps in checking the problem areas for the restaurants and ensures that repeat visitors are encouraged.

On account of the opinion that is obtained from the visitors the restaurant passes on the message that the visitor is important to the restaurant and thereby promoting visitor loyalty for the restaurant.

Sample Restaurant Feedback Survey

Name of the visitor –

Address of the visitor –

Phone number of the visitor –

Marriage date of visitor (if applicable) –

Birthday of visitor –

1. Are you visiting our restaurant for the first time?

a) Yes

b) No

2. What is the purpose of your visit to our restaurant?

a) Casual eating

b) Special occasion such as birthday, marriage day etc. pl specify ___________

3. What do you think about the location and atmosphere of our restaurant?

a) Excellent

b) Good

c) Average

d) Poor

4. What is your rating of the reception you received in our restaurant as soon as you entered?

a) Excellent

b) Good

c) Average

d) Poor

5. What is your rating of the service delivery of food ordered by you at our restaurant?

a) Excellent

b) Good

c) Average

d) Poor

6. What is your rating on the promptness and service orientation of our attenders at the restaurant?

a) Excellent

b) Good

c) Average

d) Poor

7. What is your rating on the food items that are available at our restaurant?

a) Excellent

b) Good

c) Average

d) Poor

8. What do you think about the pricing of food items available at our restaurant?

a) Excellent

b) Good

c) Average

d) Poor

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