A web hosting service provider offers server space (owned or leased by them) to other companies. Through this survey, web hosting firms can find out if their customers are satisfied or what features they would like to be included.

Web Survey Hosting Sample

1) Why do you want to use the services of a web host service provider?

a. Business networking

b. Advertising

c. Personal use

d. Sales portal

2) Is your company a start-up or SME?

a. Yes

b. No

3) Will having this website add to your revenues?

a. Yes

b. No

4) What problems do you face while establishing an e-business?

a. Technological

b. Marketing

c. Advertising

d. Getting new clients

5) What are you looking for in a web hosting company?

a. Business networking

b. Social networking

c. Technological solution

d. Customer care

e. Data tracking

f. Marketing

g. Strategic planning

6) Please mention what percentage increase of revenue you expect as a result of our services.

a. up to 10%

b. 11-20%

c. 21-30%

d. 31-40%

e. Above 40%

7) Why would you change your web hosting service provider?

a. High charges

b. Inaccessible customer care

c. Technological difficulties

8) Are you happy with your current service provider?

a. Yes

b. No

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