A travel agent survey is initiated by the travel agents or agencies to record the feedback of their existing customers by contacting them online or interviewing them before and after travelling. Such a survey proves beneficial for implementing the effective future policies to enhance the comfort level of the customers.
Sample Travel Agent Survey:
Name of the customer: __________
Contact number: ______________
Status of travelling: __________
Date of travelling: ___/____/____
Q1. How many times have you travelled through our agency?
- More than once
- More than thrice
- Others, _____________
Q2. You travelled last time:
- Within the nation
Q3. Kindly write the purpose of your travelling:
Q4. Were your e-mails and calls timely attended by our customer support team?
Q5. Are you overall satisfied with our services?
Q6. Did you get the accommodation, as promised, by this travelling agency?
Q7. Did you enjoy the transportation facilities arranged by us to complete your journey?
Q8. Would you like to book your travelling schedule through us again?
Q9. Please provide your valuable suggestions so as to serve you better?